Help Center
Thanks for visiting our Help Center! For quick answers to common questions, check our Top 4 Most Common Pet Parent Questions. If you need more help, we’ve also included the fastest way to reach us.
Help Center
Thanks for visiting our Help Center! For quick answers to common questions, check our Top 4 Most Common Pet Parent Questions. If you need more help, we’ve also included the fastest way to reach us.
Walk-ins Welcome
Pre-register online or walk in at your convenience.
Pet Records
Request your pet’s medical records.
Pricing Made Simple
No office visit fees, plus upfront pricing.
Fill a Prescription
Visit our online store to fill your pet’s prescription.
Still Need Help?
We’re here to help if you have additional questions about our services. Current telephone wait times maybe longer due to increased call volume. For faster assistance, use the self-service features above or fill out the contact us form. Standard form response times are within 24-48 hours.
Customer Service: 1-800-427-7973
Open 7 days a week: 10 a.m.–7 p.m. EST
EMERGENCIES:
If your pet needs urgent medical care, please contact a local, full-service veterinary hospital or animal emergency room right away.
