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Help Center
Thanks for visiting our Help Center! For quick answers to common questions, check our Top 4 Most Common Pet Parent Questions. If you need more help, we’ve also included the fastest way to reach us.
Help Center
Thanks for visiting our Help Center! For quick answers to common questions, check our Top 4 Most Common Pet Parent Questions. If you need more help, we’ve also included the fastest way to reach us.
Appointments?
Not needed. First come, first served.
Pet Records?
Request your pet’s records.
How Much Money?
No office visit fees, plus upfront pricing.
Fill a Prescription?
Visit our online store to fill your pet’s prescription.
Send Us Your Questions
Fill Out the Form Below:
Still Need Help?
We’re here to help if you have additional questions about our services. Current telephone wait times maybe longer due to increased call volume. For faster assistance, use the self-service features above or fill out the form. Standard form response times are within 24-48 hours.
Customer Service: 1-800-427-7973
Open 7 days a week: 10 a.m.–7 p.m. EST
EMERGENCIES:
If your pet needs urgent medical care, please contact a local, full-service veterinary hospital or animal emergency room right away.
