Select Locations Now Open

Same quality and affordable essential pet care, now with enhanced safety procedures

We’re incorporating new procedures that include social distancing and enhanced disinfection protocols at convenient locations for essential veterinary services.

Staying home is important right now. But so is making sure your pet is protected from rabies, heartworm, fleas & ticks, and other diseases.

When your pet is due for a vaccination, needs heartworm or flea & tick medication, or has a minor medical concern, stop by one of our locations,* where the health and safety of you, your pet, and our staff is our highest priority.

*select locations are now open, providing essential veterinary services.

Our clinic staff follows responsible personal protective equipment (PPE) requirements, and we’ve added recommended safety measures, including personal hygiene protocols and extra steps to clean and disinfect our centers before and after every patient.

Making Convenient, Affordable Veterinary Care Safer

What to expect at our Wellness Centers

Our Wellness Centers are permanent locations in retail stores that offer regular hours for comprehensive wellness and minor medical services.

Curbside Check-in

When you arrive at the store, call the number on the sign outside the store and our staff will guide you through the next steps. Only two pet parents at a time are permitted to wait outside the Wellness Center entrance located inside the store. Please maintain social distancing if you are waiting in store or return to your car until it is your turn.

Pet Transfer

When it’s your turn, our clinic assistant will call to meet you outside the Wellness Center entrance and escort your pet into the center. Please be sure your pet is securely leashed or in a carrier.

Examination

Our licensed veterinarian will examine your pet and call you to discuss a treatment plan and the cost before providing service.

Pet Return

Once treatment is complete, the vet will call to answer your questions and give any instructions. Our staff will process your payment and bring your pet back to meet you outside the Wellness Center entrance.

What to expect at our Community Clinics

Our pop-up Community Clinics operate during designated days and hours throughout the month in local pet and retail stores.

Check-in

Sign in with our staff just inside the front of the store where you will receive an instructional flier with next steps. Return to your vehicle and wait to receive a text message when it is your turn to come inside. Please be sure your pet is securely leashed or in a carrier.

Visit

Once inside, our staff will discuss your pet’s needs with you, determine a treatment plan, and complete check-out.

Examination

We will escort your pet to be examined by our licensed veterinarian. Please maintain social distancing and remain in the designated area.

Pet Return

Once treatment is complete, we will bring your pet back to you.

Essential Services Available

The following is a list of essential veterinary services offered by VIP Petcare:

Rabies and Lepto vaccines for adult pets (plus other routine vaccines at veterinarian’s discretion)

Puppy and kitten vaccines per protocol, including deworming

Anal gland expression

Preventative product sales, such as flea, tick and heartworm preventative

Heartworm tests (if indicated and at vet’s discretion)

Minor medical care for ears, eyes, GI upset, urinary and skin/allergies (available only at Wellness Centers)

The following nonessential services are not available at our Wellness Centers at this time:
Wellness exams or bloodwork*, health certificates* and routine nail trims*

*Some exceptions may be made in urgent situations. Please visit your local VIP Petcare Wellness Center to discuss with a veterinarian. 

Due to COVID-19, veterinary care that may be provided as essential services is dependent upon any additional local or state restrictions that may apply. Additional restrictions instituted at the local or state level may further limit the service offerings available as listed above. Our staff will adhere to all local or state government restrictions related to the provision of essential services.

Please check with your local Wellness Center on the list of essential veterinary services that can be provided in your area.

Where We’re Open

The PetIQ Family of Brands includes VetIQ, VIP Petcare and PetVet. Some locations you have visited before may not be open at this time as we continue to follow national and local guidelines when determining which locations to open. We look forward to seeing you and your pet at your local location soon. Sign up to receive emails with the latest information about clinics opening in your area.

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